Privacy Policy

Last updated: April 25, 2024


This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. This Privacy Policy applies only to information we collect through our Service and does not apply to our collection of information from other sources.

We keep this Privacy Policy posted on https://thegrazieapp.com/ and You should review it frequently, as it may change from time to time without notice. Any changes will be effective immediately upon the posting of the revised Privacy Policy. WHEN YOU ACCESS OUR SERVICE, YOU CONSENT TO THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, IMMEDIATELY STOP ACCESSING OUR SERVICE.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Free Privacy Policy Generator.


Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access Our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Application refers to Grazie, the software program provided by the Company.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Grazie LLC, 17 Sunset Dr. Cherry Hills Village, CO 80113.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Colorado, United States
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application or the Website or both.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Grazie, accessible from thegrazieapp.com
  • You means the individual accessing or using the Service, and the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.


Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • First name and last name
  • Photograph
  • Email
  • Username
  • Phone number
  • Stripe Connect ID
  • Stripe Customer ID
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.


Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

  • Information regarding Your location

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.
You can enable or disable access to this information at any time, through Your Device settings.


Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, Our Service may use Cookies.
  • Web Beacons. Certain sections of Our Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Learn more about cookies on the Free Privacy Policy website article.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website.

For more information about the cookies we use and Your choices regarding cookies, please
visit the Cookies section of this Privacy Policy.


Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain Our Service, including to monitor the usage of Our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about Our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of Our promotional campaigns and to evaluate and improve Our Service, products, services, marketing and Your experience.
 

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With buyers: We may sell Your information to third parties.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.


Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if we are required to retain Your data to comply with applicable laws), resolve disputes, and enforce Our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.


Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.


Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. Whether or not you provide Personal Data is completely your own choice. You are not obligated to answer any question that is presented to you on our through our Service.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing into Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.


Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).


Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability
Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.


Collection of Information by Third-Party Sites, Ad Servers, and Sponsors

Our site may contain links to other third party sites that we do not control or maintain. These sites may have information practices different from Ours. You should exercise caution and consult the privacy notices of all third party services, platforms or websites before accessing such services and platforms, as we have no control over information that is submitted to, or collected by, these third parties. We have no control over the privacy practices employed by any third party service or platform or any third party products or services. Therefore, we cannot be responsible for the protection and privacy of any information that you provide while visiting such Platforms and such service or platform are not governed by this Privacy Policy.


Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.


California and Colorado Privacy Rights

The California Consumer Privacy Act of 2018 (“CCPA”) and Colorado Privacy Act of 2023 (the “CPA”) provide certain rights to residents of California and Colorado (the “Covered States”). This section of the Privacy Notice applies if you are a natural person who is a resident of the Covered States (“Covered Consumer”) and use Our Services. This notice supplements the information in the above Privacy Notice. Certain terms used below have the meanings given to them in the CCPA and CPA.

The following sets forth the categories of information We collect and purposes for which We may use Covered Consumers’ personal information collected by The Company:

Categories of Personal Information We Collect About You

The categories of personal information We may have collected about You or Your use of Our Services are:

  • Identifiers (such as Your contact information (name, email address), government identifiers (social security numbers and MLS ID# or similar professional licensing numbers) or unique personal identifiers (device ID, cookies, IP address, Stripe connect ID and Stripe Customer ID);
  • Commercial information (such as transaction data or purchase history);
  • Financial information (such as credit card information);
  • Internet or other network or device activity (such as browsing history or app usage);
  • Geo-location information;
  • Professional or employment related information;
  • Education information;
  • Profile data about You and any inferences drawn from the profile data (such as characteristics, behaviors, attitudes);
  • Information that identifies or can be reasonably associated with You.

Categories of Sources from Which We Collected Personal Information

The sources from which We may have collected personal information about You or Your use of the Services are:

  • Directly from You.
  • From other sources (such as Company affiliates and/or business partners);
  • Through Your use of the Services; and
  • Publicly available records.

Business or Commercial Purposes for Which We Collected or Sold the Personal Information

The business or commercial purposes, as defined under the Covered States’ laws, respectively, for which We collected or sold the personal information are:

  • performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services;
  • auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
  • short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction;
  • detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
  • debugging to identify and repair errors that impair existing intended functionality;
  • undertaking internal research for technological development and demonstration; and
  • undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.
 

We may disclose the categories of personal information identified in this section about Our Covered Consumers for Our operational purposes where the use of such personal information is reasonably necessary and proportionate to achieve the operational purpose for which the personal information was collected or processed or for another operational purpose that is compatible with the context in which the personal information was collected.

Categories of Third Parties with Whom We Shared the Personal Information

The categories of third parties, as defined by the Covered States’ laws, with whom We share personal information include Our subsidiaries and affiliates; business partners, data analytics provers and third-party marketers (who may combine Your personal information with their own records and records available from other sources), for their own business or direct marketing purposes, and the direct marketing purposes of other third-party marketers.

Categories of Personal Information Sold, Shared or Disclosed for a Business Purpose

We may sell or disclose for a business purpose (each as defined under Covered States’ laws) any or all of the personal information collected from and about You as set forth in this section on California and Colorado Privacy Rights.

Your Privacy Rights

If you are a Covered Consumer, you may have certain rights. Covered States’ law may permit you to request that We:

  • Provide you the categories of personal information We have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling Your personal information; and the categories of third parties with whom We shared personal information.
  • Provide access to and/or a copy of certain information We hold about you.
  • Delete certain information We have about you.

You may have the right to receive information about the financial incentives that We offer to you (if any). You also have the right to not be discriminated against (as provided for in applicable law) for exercising certain of Your rights. Certain information may be exempt from such requests under applicable law. For example, We need certain types of information so that We can provide the Services to you and for compliance with applicable law. If you ask us to delete certain information, you may no longer be able to access or use the Services.

Covered Consumers may request, once per year, that We disclose the identity of any third parties with whom We have shared personal information for the third parties’ direct marketing purposes within the previous calendar year, along with the type of personal information disclosed.

If you would like to exercise any of these rights, please contact us at support@thegrazieapp.com. You will be required to verify Your identify before We fulfill Your request. You can also designate an authorized agent to make a request on Your behalf. To do so, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on Your behalf. You will still need to verify Your identity directly with us.

You also have the right to opt out of the sale of Your personal information. Covered States’ law broadly defines sale such that it may include allowing third parties to receive certain information, such as cookies, IP address and/or browsing behavior, to deliver targeted advertising.


Use of Stripe Services

Our Service operates by facilitating You using Stripe to make and receive payments. All transfers of funds are performed by Stripe, including by Your provision of financial information and other Personal Data to Stripe. Stripe’s use of Your Personal Data and financial information is governed by Stripe’s Privacy Policy, available at https://stripe.com/privacy. We may share Your Personal Data with Stripe to facilitate Your use of Stripe to make and receive payments. To the extent that there is a conflict between Stripe’s Privacy Policy concerning Stripe’s use of Your Personal Data (including financial information) and this Privacy Policy, Stripe’s Privacy Policy prevails.


Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.


Contact Us

If you have any questions about this Privacy Policy, You can contact us:
• By email:
support@thegrazieapp.com